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Customer Relationship Manager

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Team

Customer Success

Location

Kolkata, West Bengal

Job Type

Full Time

Workspace

Head Office

Confetti

Hey, Hello, नमस्ते, হ্যালো, ହେଲ୍ଲୋ, హలో, ಹಲೋ, ஹலோ, હલો, سلام !

Thanks for stopping by. We understand that job hunting can be time-consuming, and you're eager to know what we have to offer. So, let's get straight to the point.

About the Company

At Per Square Foot, we are more than architects and builders; we are dreamweavers and visionaries. Our journey began with a passion for transforming ordinary spaces into extraordinary homes. With innovation at our core and a commitment to excellence, we have emerged as leaders in the architectural design and construction industry.

Our aim is to revolutionize the way spaces are visualized, designed, and brought to life. By providing a diverse collection of architecturally curated designs and an array of customization options, we endeavor to ensure that every square foot of your space resonates with functionality, aesthetics, and your unique personality.

About the Team

We believe that our success is in our customer's success. We craft marketing strategies, develop client relationships, and execute campaigns to showcase our solution capabilities, driving growth and ensuring our PSFs strong market presence.

About the Role

As a Customer Relationship Manager at Per Square Foot, you will be the primary interface between the company and clients. Your role is to build, guide, and maintain strong client relationships, addressing their needs, concerns, and ensuring their satisfaction.

Responsibilities

  • Establish and maintain strong client relationships, serving as their main point of contact.

  • Listen to and address client needs, concerns, and feedback, ensuring they are communicated to the project teams.

  • Collaborate with internal teams to ensure client requirements are met.

  • Resolve any issues or conflicts that may arise between the company and clients.

  • Provide regular project updates and status reports to clients.

  • Identify opportunities to expand client relationships and contribute to business growth.

Requirements

  • Diploma or degree in Commerce, Marketing, or related field.

  • Interest in client relationship management, problem-solving and conflict resolution.

  • Customer-centric mindset with the view that our Customer's success is our success.

  • Exceptional communication and interpersonal skills.

What's In It For You?

At Per Square Foot, we believe in setting crazy big goals and making them happen, and while we do - you'll experience lots of moments of magic, connectivity and fun woven life at Per Square Foot. When you join our team, you become part of a workplace that encourages innovation and ambition as we try shaping the future of construction, while supporting your personal and professional journey.

 

Here's what you can look forward to:

  • Equity packages - we want our success to be yours too.​

  • Our flexible work arrangements and results-driven focus allow you to tailor work to fit your life.

  • We are proud to be an equal opportunity employer that values diversity in our workplace.

  • Health benefits plans to support you and your wellbeing including period leave for women, and maternity leave to support your personal needs, family planning, and overall well-being.

  • Comprehensive benefits package that includes Employee Provident Fund (EPF) and insurance coverage.

Apply Now
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